Rossony forestry informs citizens that since 2023 the procedure for submitting electronic applications has changed.
From January 2, 2023, in accordance with the Law of the Republic of Belarus dated 06/28/2022 N 176-Z "On Amending the Law of the Republic of Belarus "On Appeals of Citizens and Legal Entities", electronic applications are submitted through the information system "State Unified (Integrated) Republican Information System for Accounting and processing of appeals from citizens and legal entities”, located at https://appeals.bel/
Written responses are given to electronic appeals (written notifications are sent) if the applicant in his electronic appeal asks to send a written response.
An electronic appeal of a citizen, including an individual entrepreneur (hereinafter referred to as a citizen) must contain:
surname, own name, patronymic or initials of a citizen;
address of the place of residence (place of stay) of the citizen;
statement of the essence of the appeal;
citizen's email address.
An electronic appeal of a legal entity must contain:
full name of the legal entity;
location of the legal entity;
statement of the essence of the appeal;
surname, own name, patronymic of the person authorized to sign the appeals;
legal entity email address.Electronic appeals are left without consideration on the merits, which (for which):
are not presented in Belarusian or Russian;
do not contain the last name, first name, patronymic, address of the place of residence (place of stay) of the citizen;
do not contain the full name of the legal entity and the address of its location, last name, first name, patronymic of the head or person duly authorized to sign applications (for legal entities), the applicant's email address
contain unreadable text;
contain obscene or offensive words or expressions;
submitted by the representatives of the applicants, and they are not accompanied by electronic copies of documents confirming their authority;
are subject to consideration in accordance with the legislation on constitutional proceedings, civil, civil procedural, economic procedural, criminal procedural legislation, legislation determining the order of the administrative process, legislation on administrative procedures, or in accordance with legislative acts, a different procedure has been established for filing and considering such appeals;
contain issues that are not within the competence of the Ministry of Forestry of the Republic of Belarus;
the deadline for filing a complaint was missed without a good reason;
a repeated appeal has been filed if it has already been considered on the merits and it does not contain new circumstances that are important for the consideration of the appeal on the merits;
correspondence with the applicant was terminated.
